Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 02477
VM0002477Goldmember2477@example.test · +601110002477 · Preferred outlet: OPLUMO Outlet 13
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
3,317
Current loyalty balance
Lifetime Spend
RM 4,146
Across 42 visits
Total Visits
42
Since 2024-09-12
Average Order Value
RM 112
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
19d
2026-09-20
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,317 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-20 · OPLUMO Outlet 13
Outlet purchase
2026-09-08 · Member activity · RM 84.00
App session
2026-08-27 · OPLUMO Outlet 13
Points credited
2026-08-15 · Member activity · RM 95.20
Win-back campaign delivered
2026-08-03 · OPLUMO Outlet 13
Outlet purchase
2026-07-22 · Member activity · RM 106.40
Points credited
2026-07-10 · OPLUMO Outlet 13
Outlet purchase
2026-06-28 · Member activity · RM 117.60