Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K2
Kavitha 24749
VM0024749Membermember24749@example.test · +601110024749 · Preferred outlet: OPLUMO Outlet 15
New JoinerHigh Value
Consent Status
Opted In
Points Balance
403
Current loyalty balance
Lifetime Spend
RM 505
Across 13 visits
Total Visits
13
Since 2025-10-08
Average Order Value
RM 32
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
150d
2026-05-12
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
403 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-12 · OPLUMO Outlet 15
Outlet purchase
2026-04-30 · Member activity · RM 24.00
App session
2026-04-18 · OPLUMO Outlet 15
Points credited
2026-04-06 · Member activity · RM 27.20
Win-back campaign delivered
2026-03-25 · OPLUMO Outlet 15
Outlet purchase
2026-03-13 · Member activity · RM 30.40
Points credited
2026-03-01 · OPLUMO Outlet 15
Outlet purchase
2026-02-17 · Member activity · RM 33.60