Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J2
Jason 24742
VM0024742Silvermember24742@example.test · +601110024742 · Preferred outlet: OPLUMO Outlet 8
App UserFamily
Consent Status
Opted In
Points Balance
2,110
Current loyalty balance
Lifetime Spend
RM 2,638
Across 36 visits
Total Visits
36
Since 2024-12-22
Average Order Value
RM 97
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
26d
2026-09-13
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,110 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-13 · OPLUMO Outlet 8
Outlet purchase
2026-09-01 · Member activity · RM 72.75
App session
2026-08-20 · OPLUMO Outlet 8
Points credited
2026-08-08 · Member activity · RM 82.45
Win-back campaign delivered
2026-07-27 · OPLUMO Outlet 8
Outlet purchase
2026-07-15 · Member activity · RM 92.15
Points credited
2026-07-03 · OPLUMO Outlet 8
Outlet purchase
2026-06-21 · Member activity · RM 101.85