Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 02474
VM0002474Membermember2474@example.test · +601110002474 · Preferred outlet: OPLUMO Outlet 10
LunchNew Joiner
Consent Status
Opted In
Points Balance
810
Current loyalty balance
Lifetime Spend
RM 1,013
Across 24 visits
Total Visits
24
Since 2025-05-12
Average Order Value
RM 40
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
101d
2026-06-30
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
810 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-30 · OPLUMO Outlet 10
Outlet purchase
2026-06-18 · Member activity · RM 30.00
App session
2026-06-06 · OPLUMO Outlet 10
Points credited
2026-05-25 · Member activity · RM 34.00
Win-back campaign delivered
2026-05-13 · OPLUMO Outlet 10
Outlet purchase
2026-05-01 · Member activity · RM 38.00
Points credited
2026-04-19 · OPLUMO Outlet 10
Outlet purchase
2026-04-07 · Member activity · RM 42.00