Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 02473
VM0002473Silvermember2473@example.test · +601110002473 · Preferred outlet: OPLUMO Outlet 9
FamilyDelivery
Consent Status
Opted In
Points Balance
2,114
Current loyalty balance
Lifetime Spend
RM 2,644
Across 45 visits
Total Visits
45
Since 2024-03-29
Average Order Value
RM 60
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
132d
2026-05-30
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,114 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-30 · OPLUMO Outlet 9
Outlet purchase
2026-05-18 · Member activity · RM 45.00
App session
2026-05-06 · OPLUMO Outlet 9
Points credited
2026-04-24 · Member activity · RM 51.00
Win-back campaign delivered
2026-04-12 · OPLUMO Outlet 9
Outlet purchase
2026-03-31 · Member activity · RM 57.00
Points credited
2026-03-19 · OPLUMO Outlet 9
Outlet purchase
2026-03-07 · Member activity · RM 63.00