Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S2
Sarah 24727
VM0024727Goldmember24727@example.test · +601110024727 · Preferred outlet: OPLUMO Outlet 10
Birthday SoonLunch
Consent Status
Opted In
Points Balance
3,363
Current loyalty balance
Lifetime Spend
RM 4,205
Across 28 visits
Total Visits
28
Since 2025-06-02
Average Order Value
RM 168
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
8d
2026-10-01
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,363 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-01 · OPLUMO Outlet 10
Outlet purchase
2026-09-19 · Member activity · RM 126.00
App session
2026-09-07 · OPLUMO Outlet 10
Points credited
2026-08-26 · Member activity · RM 142.80
Win-back campaign delivered
2026-08-14 · OPLUMO Outlet 10
Outlet purchase
2026-08-02 · Member activity · RM 159.60
Points credited
2026-07-21 · OPLUMO Outlet 10
Outlet purchase
2026-07-09 · Member activity · RM 176.40