Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K2
Kavitha 24713
VM0024713Membermember24713@example.test · +601110024713 · Preferred outlet: OPLUMO Outlet 13
FamilyDelivery
Consent Status
Opted In
Points Balance
945
Current loyalty balance
Lifetime Spend
RM 1,181
Across 22 visits
Total Visits
22
Since 2025-06-18
Average Order Value
RM 50
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
100d
2026-07-01
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
945 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-07-01 · OPLUMO Outlet 13
Outlet purchase
2026-06-19 · Member activity · RM 37.50
App session
2026-06-07 · OPLUMO Outlet 13
Points credited
2026-05-26 · Member activity · RM 42.50
Win-back campaign delivered
2026-05-14 · OPLUMO Outlet 13
Outlet purchase
2026-05-02 · Member activity · RM 47.50
Points credited
2026-04-20 · OPLUMO Outlet 13
Outlet purchase
2026-04-08 · Member activity · RM 52.50