Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
M0
Michelle 02471
VM0002471Membermember2471@example.test · +601110002471 · Preferred outlet: OPLUMO Outlet 7
Birthday SoonLunch
Consent Status
Opted In
Points Balance
875
Current loyalty balance
Lifetime Spend
RM 1,094
Across 29 visits
Total Visits
29
Since 2025-04-10
Average Order Value
RM 35
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
43d
2026-08-27
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
875 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-27 · OPLUMO Outlet 7
Outlet purchase
2026-08-15 · Member activity · RM 26.25
App session
2026-08-03 · OPLUMO Outlet 7
Points credited
2026-07-22 · Member activity · RM 29.75
Win-back campaign delivered
2026-07-10 · OPLUMO Outlet 7
Outlet purchase
2026-06-28 · Member activity · RM 33.25
Points credited
2026-06-16 · OPLUMO Outlet 7
Outlet purchase
2026-06-04 · Member activity · RM 36.75