Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N2
Nurul 24705
VM0024705Silvermember24705@example.test · +601110024705 · Preferred outlet: OPLUMO Outlet 5
FamilyDelivery
Consent Status
Opted Out
Points Balance
1,108
Current loyalty balance
Lifetime Spend
RM 1,385
Across 17 visits
Total Visits
17
Since 2025-07-12
Average Order Value
RM 77
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
166d
2026-04-26
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,108 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-26 · OPLUMO Outlet 5
Outlet purchase
2026-04-14 · Member activity · RM 57.75
App session
2026-04-02 · OPLUMO Outlet 5
Points credited
2026-03-21 · Member activity · RM 65.45
Win-back campaign delivered
2026-03-09 · OPLUMO Outlet 5
Outlet purchase
2026-02-25 · Member activity · RM 73.15
Points credited
2026-02-13 · OPLUMO Outlet 5
Outlet purchase
2026-02-01 · Member activity · RM 80.85