Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 02470
VM0002470Platinummember2470@example.test · +601110002470 · Preferred outlet: OPLUMO Outlet 6
App UserFamily
Consent Status
Opted In
Points Balance
4,863
Current loyalty balance
Lifetime Spend
RM 6,080
Across 31 visits
Total Visits
31
Since 2025-03-15
Average Order Value
RM 160
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
33d
2026-09-06
App Status
Installed
OPLUMO App relationship
Member Status
Active
Platinum tier
Membership & rewards
Platinum member
4,863 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-06 · OPLUMO Outlet 6
Outlet purchase
2026-08-25 · Member activity · RM 120.00
App session
2026-08-13 · OPLUMO Outlet 6
Points credited
2026-08-01 · Member activity · RM 136.00
Win-back campaign delivered
2026-07-20 · OPLUMO Outlet 6
Outlet purchase
2026-07-08 · Member activity · RM 152.00
Points credited
2026-06-26 · OPLUMO Outlet 6
Outlet purchase
2026-06-14 · Member activity · RM 168.00