Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 00247
VM0000247Membermember247@example.test · +601110000247 · Preferred outlet: OPLUMO Outlet 10
Birthday SoonLunch
Consent Status
Opted In
Points Balance
798
Current loyalty balance
Lifetime Spend
RM 998
Across 9 visits
Total Visits
9
Since 2026-04-23
Average Order Value
RM 90
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
25d
2026-09-14
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
798 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-14 · OPLUMO Outlet 10
Outlet purchase
2026-09-02 · Member activity · RM 67.50
App session
2026-08-21 · OPLUMO Outlet 10
Points credited
2026-08-09 · Member activity · RM 76.50
Win-back campaign delivered
2026-07-28 · OPLUMO Outlet 10
Outlet purchase
2026-07-16 · Member activity · RM 85.50
Points credited
2026-07-04 · OPLUMO Outlet 10
Outlet purchase
2026-06-22 · Member activity · RM 94.50