Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 02469
VM0002469Goldmember2469@example.test · +601110002469 · Preferred outlet: OPLUMO Outlet 5
New JoinerHigh Value
Consent Status
Opted In
Points Balance
3,305
Current loyalty balance
Lifetime Spend
RM 4,132
Across 30 visits
Total Visits
30
Since 2025-04-28
Average Order Value
RM 114
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
7d
2026-10-02
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,305 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-02 · OPLUMO Outlet 5
Outlet purchase
2026-09-20 · Member activity · RM 85.50
App session
2026-09-08 · OPLUMO Outlet 5
Points credited
2026-08-27 · Member activity · RM 96.90
Win-back campaign delivered
2026-08-15 · OPLUMO Outlet 5
Outlet purchase
2026-08-03 · Member activity · RM 108.30
Points credited
2026-07-22 · OPLUMO Outlet 5
Outlet purchase
2026-07-10 · Member activity · RM 119.70