Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 24662
VM0024662Membermember24662@example.test · +601110024662 · Preferred outlet: OPLUMO Outlet 13
App UserFamily
Consent Status
Opted Out
Points Balance
147
Current loyalty balance
Lifetime Spend
RM 184
Across 7 visits
Total Visits
7
Since 2026-05-11
Average Order Value
RM 25
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
43d
2026-08-27
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
147 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-27 · OPLUMO Outlet 13
Outlet purchase
2026-08-15 · Member activity · RM 18.75
App session
2026-08-03 · OPLUMO Outlet 13
Points credited
2026-07-22 · Member activity · RM 21.25
Win-back campaign delivered
2026-07-10 · OPLUMO Outlet 13
Outlet purchase
2026-06-28 · Member activity · RM 23.75
Points credited
2026-06-16 · OPLUMO Outlet 13
Outlet purchase
2026-06-04 · Member activity · RM 26.25