Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K2
Kavitha 24605
VM0024605Membermember24605@example.test · +601110024605 · Preferred outlet: OPLUMO Outlet 7
New JoinerHigh Value
Consent Status
Opted In
Points Balance
660
Current loyalty balance
Lifetime Spend
RM 825
Across 13 visits
Total Visits
13
Since 2025-11-25
Average Order Value
RM 59
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
102d
2026-06-29
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
660 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-29 · OPLUMO Outlet 7
Outlet purchase
2026-06-17 · Member activity · RM 44.25
App session
2026-06-05 · OPLUMO Outlet 7
Points credited
2026-05-24 · Member activity · RM 50.15
Win-back campaign delivered
2026-05-12 · OPLUMO Outlet 7
Outlet purchase
2026-04-30 · Member activity · RM 56.05
Points credited
2026-04-18 · OPLUMO Outlet 7
Outlet purchase
2026-04-06 · Member activity · RM 61.95