Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 02460
VM0002460Membermember2460@example.test · +601110002460 · Preferred outlet: OPLUMO Outlet 13
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
770
Current loyalty balance
Lifetime Spend
RM 963
Across 10 visits
Total Visits
10
Since 2026-01-03
Average Order Value
RM 123
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
117d
2026-06-14
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
770 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-14 · OPLUMO Outlet 13
Outlet purchase
2026-06-02 · Member activity · RM 92.25
App session
2026-05-21 · OPLUMO Outlet 13
Points credited
2026-05-09 · Member activity · RM 104.55
Win-back campaign delivered
2026-04-27 · OPLUMO Outlet 13
Outlet purchase
2026-04-15 · Member activity · RM 116.85
Points credited
2026-04-03 · OPLUMO Outlet 13
Outlet purchase
2026-03-22 · Member activity · RM 129.15