Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 02458
VM0002458Membermember2458@example.test · +601110002458 · Preferred outlet: OPLUMO Outlet 11
LunchNew Joiner
Consent Status
Opted Out
Points Balance
418
Current loyalty balance
Lifetime Spend
RM 523
Across 4 visits
Total Visits
4
Since 2026-03-05
Average Order Value
RM 126
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
164d
2026-04-28
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
418 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-28 · OPLUMO Outlet 11
Outlet purchase
2026-04-16 · Member activity · RM 94.50
App session
2026-04-04 · OPLUMO Outlet 11
Points credited
2026-03-23 · Member activity · RM 107.10
Win-back campaign delivered
2026-03-11 · OPLUMO Outlet 11
Outlet purchase
2026-02-27 · Member activity · RM 119.70
Points credited
2026-02-15 · OPLUMO Outlet 11
Outlet purchase
2026-02-03 · Member activity · RM 132.30