Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 02456
VM0002456Goldmember2456@example.test · +601110002456 · Preferred outlet: OPLUMO Outlet 9
High ValueWeekend
Consent Status
Opted In
Points Balance
3,375
Current loyalty balance
Lifetime Spend
RM 4,220
Across 39 visits
Total Visits
39
Since 2024-10-23
Average Order Value
RM 126
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
32d
2026-09-07
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,375 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-07 · OPLUMO Outlet 9
Outlet purchase
2026-08-26 · Member activity · RM 94.50
App session
2026-08-14 · OPLUMO Outlet 9
Points credited
2026-08-02 · Member activity · RM 107.10
Win-back campaign delivered
2026-07-21 · OPLUMO Outlet 9
Outlet purchase
2026-07-09 · Member activity · RM 119.70
Points credited
2026-06-27 · OPLUMO Outlet 9
Outlet purchase
2026-06-15 · Member activity · RM 132.30