Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 02451
VM0002451Membermember2451@example.test · +601110002451 · Preferred outlet: OPLUMO Outlet 4
WeekendApp User
Consent Status
Opted In
Points Balance
229
Current loyalty balance
Lifetime Spend
RM 287
Across 3 visits
Total Visits
3
Since 2026-07-24
Average Order Value
RM 77
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
41d
2026-08-29
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
229 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-08-29 · OPLUMO Outlet 4
Outlet purchase
2026-08-17 · Member activity · RM 57.75
App session
2026-08-05 · OPLUMO Outlet 4
Points credited
2026-07-24 · Member activity · RM 65.45
Win-back campaign delivered
2026-07-12 · OPLUMO Outlet 4
Outlet purchase
2026-06-30 · Member activity · RM 73.15
Points credited
2026-06-18 · OPLUMO Outlet 4
Outlet purchase
2026-06-06 · Member activity · RM 80.85