Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 00245
VM0000245Silvermember245@example.test · +601110000245 · Preferred outlet: OPLUMO Outlet 8
New JoinerHigh Value
Consent Status
Opted In
Points Balance
1,502
Current loyalty balance
Lifetime Spend
RM 1,878
Across 16 visits
Total Visits
16
Since 2025-12-05
Average Order Value
RM 130
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
38d
2026-09-01
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,502 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-01 · OPLUMO Outlet 8
Outlet purchase
2026-08-20 · Member activity · RM 97.50
App session
2026-08-08 · OPLUMO Outlet 8
Points credited
2026-07-27 · Member activity · RM 110.50
Win-back campaign delivered
2026-07-15 · OPLUMO Outlet 8
Outlet purchase
2026-07-03 · Member activity · RM 123.50
Points credited
2026-06-21 · OPLUMO Outlet 8
Outlet purchase
2026-06-09 · Member activity · RM 136.50