Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 24498
VM0024498Membermember24498@example.test · +601110024498 · Preferred outlet: OPLUMO Outlet 2
LunchNew Joiner
Consent Status
Opted In
Points Balance
463
Current loyalty balance
Lifetime Spend
RM 579
Across 6 visits
Total Visits
6
Since 2026-03-12
Average Order Value
RM 99
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
121d
2026-06-10
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
463 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-10 · OPLUMO Outlet 2
Outlet purchase
2026-05-29 · Member activity · RM 74.25
App session
2026-05-17 · OPLUMO Outlet 2
Points credited
2026-05-05 · Member activity · RM 84.15
Win-back campaign delivered
2026-04-23 · OPLUMO Outlet 2
Outlet purchase
2026-04-11 · Member activity · RM 94.05
Points credited
2026-03-30 · OPLUMO Outlet 2
Outlet purchase
2026-03-18 · Member activity · RM 103.95