Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K2
Kavitha 24497
VM0024497Silvermember24497@example.test · +601110024497 · Preferred outlet: OPLUMO Outlet 1
FamilyDelivery
Consent Status
Opted In
Points Balance
1,251
Current loyalty balance
Lifetime Spend
RM 1,564
Across 22 visits
Total Visits
22
Since 2025-08-21
Average Order Value
RM 81
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
36d
2026-09-03
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,251 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-03 · OPLUMO Outlet 1
Outlet purchase
2026-08-22 · Member activity · RM 60.75
App session
2026-08-10 · OPLUMO Outlet 1
Points credited
2026-07-29 · Member activity · RM 68.85
Win-back campaign delivered
2026-07-17 · OPLUMO Outlet 1
Outlet purchase
2026-07-05 · Member activity · RM 76.95
Points credited
2026-06-23 · OPLUMO Outlet 1
Outlet purchase
2026-06-11 · Member activity · RM 85.05