Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 24486
VM0024486Silvermember24486@example.test · +601110024486 · Preferred outlet: OPLUMO Outlet 7
App UserFamily
Consent Status
Opted In
Points Balance
1,605
Current loyalty balance
Lifetime Spend
RM 2,007
Across 22 visits
Total Visits
22
Since 2025-08-11
Average Order Value
RM 98
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
46d
2026-08-24
App Status
Not Installed
OPLUMO App relationship
Member Status
At Risk
Silver tier
Membership & rewards
Silver member
1,605 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-08-24 · OPLUMO Outlet 7
Outlet purchase
2026-08-12 · Member activity · RM 73.50
App session
2026-07-31 · OPLUMO Outlet 7
Points credited
2026-07-19 · Member activity · RM 83.30
Win-back campaign delivered
2026-07-07 · OPLUMO Outlet 7
Outlet purchase
2026-06-25 · Member activity · RM 93.10
Points credited
2026-06-13 · OPLUMO Outlet 7
Outlet purchase
2026-06-01 · Member activity · RM 102.90