Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 24482
VM0024482Goldmember24482@example.test · +601110024482 · Preferred outlet: OPLUMO Outlet 3
LunchNew Joiner
Consent Status
Opted Out
Points Balance
4,241
Current loyalty balance
Lifetime Spend
RM 5,301
Across 28 visits
Total Visits
28
Since 2025-06-01
Average Order Value
RM 152
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
9d
2026-09-30
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
4,241 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-30 · OPLUMO Outlet 3
Outlet purchase
2026-09-18 · Member activity · RM 114.00
App session
2026-09-06 · OPLUMO Outlet 3
Points credited
2026-08-25 · Member activity · RM 129.20
Win-back campaign delivered
2026-08-13 · OPLUMO Outlet 3
Outlet purchase
2026-08-01 · Member activity · RM 144.40
Points credited
2026-07-20 · OPLUMO Outlet 3
Outlet purchase
2026-07-08 · Member activity · RM 159.60