Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N2
Nurul 24465
VM0024465Silvermember24465@example.test · +601110024465 · Preferred outlet: OPLUMO Outlet 3
FamilyDelivery
Consent Status
Opted In
Points Balance
1,288
Current loyalty balance
Lifetime Spend
RM 1,611
Across 20 visits
Total Visits
20
Since 2025-10-09
Average Order Value
RM 71
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
23d
2026-09-16
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,288 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-16 · OPLUMO Outlet 3
Outlet purchase
2026-09-04 · Member activity · RM 53.25
App session
2026-08-23 · OPLUMO Outlet 3
Points credited
2026-08-11 · Member activity · RM 60.35
Win-back campaign delivered
2026-07-30 · OPLUMO Outlet 3
Outlet purchase
2026-07-18 · Member activity · RM 67.45
Points credited
2026-07-06 · OPLUMO Outlet 3
Outlet purchase
2026-06-24 · Member activity · RM 74.55