Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 02446
VM0002446Goldmember2446@example.test · +601110002446 · Preferred outlet: OPLUMO Outlet 16
App UserFamily
Consent Status
Opted In
Points Balance
2,957
Current loyalty balance
Lifetime Spend
RM 3,697
Across 25 visits
Total Visits
25
Since 2025-06-22
Average Order Value
RM 160
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
42d
2026-08-28
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,957 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-28 · OPLUMO Outlet 16
Outlet purchase
2026-08-16 · Member activity · RM 120.00
App session
2026-08-04 · OPLUMO Outlet 16
Points credited
2026-07-23 · Member activity · RM 136.00
Win-back campaign delivered
2026-07-11 · OPLUMO Outlet 16
Outlet purchase
2026-06-29 · Member activity · RM 152.00
Points credited
2026-06-17 · OPLUMO Outlet 16
Outlet purchase
2026-06-05 · Member activity · RM 168.00