Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N2
Nurul 24441
VM0024441Goldmember24441@example.test · +601110024441 · Preferred outlet: OPLUMO Outlet 13
FamilyDelivery
Consent Status
Opted Out
Points Balance
3,497
Current loyalty balance
Lifetime Spend
RM 4,372
Across 25 visits
Total Visits
25
Since 2025-04-23
Average Order Value
RM 146
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
102d
2026-06-29
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,497 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-29 · OPLUMO Outlet 13
Outlet purchase
2026-06-17 · Member activity · RM 109.50
App session
2026-06-05 · OPLUMO Outlet 13
Points credited
2026-05-24 · Member activity · RM 124.10
Win-back campaign delivered
2026-05-12 · OPLUMO Outlet 13
Outlet purchase
2026-04-30 · Member activity · RM 138.70
Points credited
2026-04-18 · OPLUMO Outlet 13
Outlet purchase
2026-04-06 · Member activity · RM 153.30