Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 24402
VM0024402Membermember24402@example.test · +601110024402 · Preferred outlet: OPLUMO Outlet 8
LunchNew Joiner
Consent Status
Opted In
Points Balance
603
Current loyalty balance
Lifetime Spend
RM 754
Across 15 visits
Total Visits
15
Since 2025-10-16
Average Order Value
RM 47
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
106d
2026-06-25
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
603 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-25 · OPLUMO Outlet 8
Outlet purchase
2026-06-13 · Member activity · RM 35.25
App session
2026-06-01 · OPLUMO Outlet 8
Points credited
2026-05-20 · Member activity · RM 39.95
Win-back campaign delivered
2026-05-08 · OPLUMO Outlet 8
Outlet purchase
2026-04-26 · Member activity · RM 44.65
Points credited
2026-04-14 · OPLUMO Outlet 8
Outlet purchase
2026-04-02 · Member activity · RM 49.35