Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 24390
VM0024390Membermember24390@example.test · +601110024390 · Preferred outlet: OPLUMO Outlet 13
App UserFamily
Consent Status
Opted In
Points Balance
86
Current loyalty balance
Lifetime Spend
RM 108
Across 1 visits
Total Visits
1
Since 2026-05-29
Average Order Value
RM 101
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
115d
2026-06-16
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
86 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-16 · OPLUMO Outlet 13
Outlet purchase
2026-06-04 · Member activity · RM 75.75
App session
2026-05-23 · OPLUMO Outlet 13
Points credited
2026-05-11 · Member activity · RM 85.85
Win-back campaign delivered
2026-04-29 · OPLUMO Outlet 13
Outlet purchase
2026-04-17 · Member activity · RM 95.95
Points credited
2026-04-05 · OPLUMO Outlet 13
Outlet purchase
2026-03-24 · Member activity · RM 106.05