Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
M2
Michelle 24383
VM0024383Membermember24383@example.test · +601110024383 · Preferred outlet: OPLUMO Outlet 6
Birthday SoonLunch
Consent Status
Opted In
Points Balance
133
Current loyalty balance
Lifetime Spend
RM 167
Across 4 visits
Total Visits
4
Since 2026-08-01
Average Order Value
RM 39
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
15d
2026-09-24
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
133 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-24 · OPLUMO Outlet 6
Outlet purchase
2026-09-12 · Member activity · RM 29.25
App session
2026-08-31 · OPLUMO Outlet 6
Points credited
2026-08-19 · Member activity · RM 33.15
Win-back campaign delivered
2026-08-07 · OPLUMO Outlet 6
Outlet purchase
2026-07-26 · Member activity · RM 37.05
Points credited
2026-07-14 · OPLUMO Outlet 6
Outlet purchase
2026-07-02 · Member activity · RM 40.95