Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 24348
VM0024348Membermember24348@example.test · +601110024348 · Preferred outlet: OPLUMO Outlet 5
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
826
Current loyalty balance
Lifetime Spend
RM 1,033
Across 12 visits
Total Visits
12
Since 2025-11-24
Average Order Value
RM 101
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
121d
2026-06-10
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
826 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-10 · OPLUMO Outlet 5
Outlet purchase
2026-05-29 · Member activity · RM 75.75
App session
2026-05-17 · OPLUMO Outlet 5
Points credited
2026-05-05 · Member activity · RM 85.85
Win-back campaign delivered
2026-04-23 · OPLUMO Outlet 5
Outlet purchase
2026-04-11 · Member activity · RM 95.95
Points credited
2026-03-30 · OPLUMO Outlet 5
Outlet purchase
2026-03-18 · Member activity · RM 106.05