Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 02433
VM0002433Membermember2433@example.test · +601110002433 · Preferred outlet: OPLUMO Outlet 3
FamilyDelivery
Consent Status
Opted In
Points Balance
454
Current loyalty balance
Lifetime Spend
RM 569
Across 13 visits
Total Visits
13
Since 2025-11-13
Average Order Value
RM 50
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
114d
2026-06-17
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
454 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-17 · OPLUMO Outlet 3
Outlet purchase
2026-06-05 · Member activity · RM 37.50
App session
2026-05-24 · OPLUMO Outlet 3
Points credited
2026-05-12 · Member activity · RM 42.50
Win-back campaign delivered
2026-04-30 · OPLUMO Outlet 3
Outlet purchase
2026-04-18 · Member activity · RM 47.50
Points credited
2026-04-06 · OPLUMO Outlet 3
Outlet purchase
2026-03-25 · Member activity · RM 52.50