Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J2
Jason 24322
VM0024322Membermember24322@example.test · +601110024322 · Preferred outlet: OPLUMO Outlet 13
LunchNew Joiner
Consent Status
Opted In
Points Balance
365
Current loyalty balance
Lifetime Spend
RM 456
Across 16 visits
Total Visits
16
Since 2025-07-17
Average Order Value
RM 29
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
179d
2026-04-13
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
365 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-13 · OPLUMO Outlet 13
Outlet purchase
2026-04-01 · Member activity · RM 21.75
App session
2026-03-20 · OPLUMO Outlet 13
Points credited
2026-03-08 · Member activity · RM 24.65
Win-back campaign delivered
2026-02-24 · OPLUMO Outlet 13
Outlet purchase
2026-02-12 · Member activity · RM 27.55
Points credited
2026-01-31 · OPLUMO Outlet 13
Outlet purchase
2026-01-19 · Member activity · RM 30.45