Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Arun 24316
VM0024316Membermember24316@example.test · +601110024316 · Preferred outlet: OPLUMO Outlet 7
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
317
Current loyalty balance
Lifetime Spend
RM 397
Across 3 visits
Total Visits
3
Since 2026-04-21
Average Order Value
RM 156
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
135d
2026-05-27
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
317 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-27 · OPLUMO Outlet 7
Outlet purchase
2026-05-15 · Member activity · RM 117.00
App session
2026-05-03 · OPLUMO Outlet 7
Points credited
2026-04-21 · Member activity · RM 132.60
Win-back campaign delivered
2026-04-09 · OPLUMO Outlet 7
Outlet purchase
2026-03-28 · Member activity · RM 148.20
Points credited
2026-03-16 · OPLUMO Outlet 7
Outlet purchase
2026-03-04 · Member activity · RM 163.80