Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S2
Sarah 24295
VM0024295Goldmember24295@example.test · +601110024295 · Preferred outlet: OPLUMO Outlet 3
Birthday SoonLunch
Consent Status
Opted In
Points Balance
2,544
Current loyalty balance
Lifetime Spend
RM 3,180
Across 22 visits
Total Visits
22
Since 2025-08-20
Average Order Value
RM 135
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
37d
2026-09-02
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,544 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-02 · OPLUMO Outlet 3
Outlet purchase
2026-08-21 · Member activity · RM 101.25
App session
2026-08-09 · OPLUMO Outlet 3
Points credited
2026-07-28 · Member activity · RM 114.75
Win-back campaign delivered
2026-07-16 · OPLUMO Outlet 3
Outlet purchase
2026-07-04 · Member activity · RM 128.25
Points credited
2026-06-22 · OPLUMO Outlet 3
Outlet purchase
2026-06-10 · Member activity · RM 141.75