Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Arun 24292
VM0024292Membermember24292@example.test · +601110024292 · Preferred outlet: OPLUMO Outlet 17
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
223
Current loyalty balance
Lifetime Spend
RM 280
Across 5 visits
Total Visits
5
Since 2026-06-20
Average Order Value
RM 63
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
39d
2026-08-31
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
223 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-31 · OPLUMO Outlet 17
Outlet purchase
2026-08-19 · Member activity · RM 47.25
App session
2026-08-07 · OPLUMO Outlet 17
Points credited
2026-07-26 · Member activity · RM 53.55
Win-back campaign delivered
2026-07-14 · OPLUMO Outlet 17
Outlet purchase
2026-07-02 · Member activity · RM 59.85
Points credited
2026-06-20 · OPLUMO Outlet 17
Outlet purchase
2026-06-08 · Member activity · RM 66.15