Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N2
Nurul 24273
VM0024273Silvermember24273@example.test · +601110024273 · Preferred outlet: OPLUMO Outlet 15
FamilyDelivery
Consent Status
Opted In
Points Balance
1,498
Current loyalty balance
Lifetime Spend
RM 1,873
Across 23 visits
Total Visits
23
Since 2025-05-03
Average Order Value
RM 82
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
128d
2026-06-03
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,498 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-03 · OPLUMO Outlet 15
Outlet purchase
2026-05-22 · Member activity · RM 61.50
App session
2026-05-10 · OPLUMO Outlet 15
Points credited
2026-04-28 · Member activity · RM 69.70
Win-back campaign delivered
2026-04-16 · OPLUMO Outlet 15
Outlet purchase
2026-04-04 · Member activity · RM 77.90
Points credited
2026-03-23 · OPLUMO Outlet 15
Outlet purchase
2026-03-11 · Member activity · RM 86.10