Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K2
Kavitha 24257
VM0024257Silvermember24257@example.test · +601110024257 · Preferred outlet: OPLUMO Outlet 16
FamilyDelivery
Consent Status
Opted In
Points Balance
1,510
Current loyalty balance
Lifetime Spend
RM 1,888
Across 16 visits
Total Visits
16
Since 2026-01-08
Average Order Value
RM 157
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
4d
2026-10-05
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,510 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-05 · OPLUMO Outlet 16
Outlet purchase
2026-09-23 · Member activity · RM 117.75
App session
2026-09-11 · OPLUMO Outlet 16
Points credited
2026-08-30 · Member activity · RM 133.45
Win-back campaign delivered
2026-08-18 · OPLUMO Outlet 16
Outlet purchase
2026-08-06 · Member activity · RM 149.15
Points credited
2026-07-25 · OPLUMO Outlet 16
Outlet purchase
2026-07-13 · Member activity · RM 164.85