Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J2
Jason 24250
VM0024250Membermember24250@example.test · +601110024250 · Preferred outlet: OPLUMO Outlet 9
LunchNew Joiner
Consent Status
Opted In
Points Balance
515
Current loyalty balance
Lifetime Spend
RM 644
Across 19 visits
Total Visits
19
Since 2025-08-09
Average Order Value
RM 45
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
102d
2026-06-29
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
515 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-29 · OPLUMO Outlet 9
Outlet purchase
2026-06-17 · Member activity · RM 33.75
App session
2026-06-05 · OPLUMO Outlet 9
Points credited
2026-05-24 · Member activity · RM 38.25
Win-back campaign delivered
2026-05-12 · OPLUMO Outlet 9
Outlet purchase
2026-04-30 · Member activity · RM 42.75
Points credited
2026-04-18 · OPLUMO Outlet 9
Outlet purchase
2026-04-06 · Member activity · RM 47.25