Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S2
Sarah 24235
VM0024235Silvermember24235@example.test · +601110024235 · Preferred outlet: OPLUMO Outlet 11
WeekendApp User
Consent Status
Opted Out
Points Balance
1,430
Current loyalty balance
Lifetime Spend
RM 1,789
Across 43 visits
Total Visits
43
Since 2024-04-13
Average Order Value
RM 45
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
153d
2026-05-09
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,430 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-09 · OPLUMO Outlet 11
Outlet purchase
2026-04-27 · Member activity · RM 33.75
App session
2026-04-15 · OPLUMO Outlet 11
Points credited
2026-04-03 · Member activity · RM 38.25
Win-back campaign delivered
2026-03-22 · OPLUMO Outlet 11
Outlet purchase
2026-03-10 · Member activity · RM 42.75
Points credited
2026-02-26 · OPLUMO Outlet 11
Outlet purchase
2026-02-14 · Member activity · RM 47.25