Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 24234
VM0024234Goldmember24234@example.test · +601110024234 · Preferred outlet: OPLUMO Outlet 10
LunchNew Joiner
Consent Status
Opted In
Points Balance
2,735
Current loyalty balance
Lifetime Spend
RM 3,420
Across 20 visits
Total Visits
20
Since 2025-10-10
Average Order Value
RM 142
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
22d
2026-09-17
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,735 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-17 · OPLUMO Outlet 10
Outlet purchase
2026-09-05 · Member activity · RM 106.50
App session
2026-08-24 · OPLUMO Outlet 10
Points credited
2026-08-12 · Member activity · RM 120.70
Win-back campaign delivered
2026-07-31 · OPLUMO Outlet 10
Outlet purchase
2026-07-19 · Member activity · RM 134.90
Points credited
2026-07-07 · OPLUMO Outlet 10
Outlet purchase
2026-06-25 · Member activity · RM 149.10