Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 02422
VM0002422Membermember2422@example.test · +601110002422 · Preferred outlet: OPLUMO Outlet 9
App UserFamily
Consent Status
Opted In
Points Balance
133
Current loyalty balance
Lifetime Spend
RM 167
Across 3 visits
Total Visits
3
Since 2026-07-21
Average Order Value
RM 67
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
44d
2026-08-26
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
133 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-26 · OPLUMO Outlet 9
Outlet purchase
2026-08-14 · Member activity · RM 50.25
App session
2026-08-02 · OPLUMO Outlet 9
Points credited
2026-07-21 · Member activity · RM 56.95
Win-back campaign delivered
2026-07-09 · OPLUMO Outlet 9
Outlet purchase
2026-06-27 · Member activity · RM 63.65
Points credited
2026-06-15 · OPLUMO Outlet 9
Outlet purchase
2026-06-03 · Member activity · RM 70.35