Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N2
Nurul 24213
VM0024213Platinummember24213@example.test · +601110024213 · Preferred outlet: OPLUMO Outlet 6
New JoinerHigh Value
Consent Status
Opted In
Points Balance
5,254
Current loyalty balance
Lifetime Spend
RM 6,569
Across 39 visits
Total Visits
39
Since 2024-11-01
Average Order Value
RM 138
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
23d
2026-09-16
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Platinum tier
Membership & rewards
Platinum member
5,254 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-16 · OPLUMO Outlet 6
Outlet purchase
2026-09-04 · Member activity · RM 103.50
App session
2026-08-23 · OPLUMO Outlet 6
Points credited
2026-08-11 · Member activity · RM 117.30
Win-back campaign delivered
2026-07-30 · OPLUMO Outlet 6
Outlet purchase
2026-07-18 · Member activity · RM 131.10
Points credited
2026-07-06 · OPLUMO Outlet 6
Outlet purchase
2026-06-24 · Member activity · RM 144.90