Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 02421
VM0002421Silvermember2421@example.test · +601110002421 · Preferred outlet: OPLUMO Outlet 8
New JoinerHigh Value
Consent Status
Opted In
Points Balance
1,870
Current loyalty balance
Lifetime Spend
RM 2,338
Across 34 visits
Total Visits
34
Since 2024-10-09
Average Order Value
RM 65
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
136d
2026-05-26
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,870 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-26 · OPLUMO Outlet 8
Outlet purchase
2026-05-14 · Member activity · RM 48.75
App session
2026-05-02 · OPLUMO Outlet 8
Points credited
2026-04-20 · Member activity · RM 55.25
Win-back campaign delivered
2026-04-08 · OPLUMO Outlet 8
Outlet purchase
2026-03-27 · Member activity · RM 61.75
Points credited
2026-03-15 · OPLUMO Outlet 8
Outlet purchase
2026-03-03 · Member activity · RM 68.25