Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Arun 24196
VM0024196Membermember24196@example.test · +601110024196 · Preferred outlet: OPLUMO Outlet 6
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
683
Current loyalty balance
Lifetime Spend
RM 854
Across 5 visits
Total Visits
5
Since 2026-07-20
Average Order Value
RM 162
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
9d
2026-09-30
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
683 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-30 · OPLUMO Outlet 6
Outlet purchase
2026-09-18 · Member activity · RM 121.50
App session
2026-09-06 · OPLUMO Outlet 6
Points credited
2026-08-25 · Member activity · RM 137.70
Win-back campaign delivered
2026-08-13 · OPLUMO Outlet 6
Outlet purchase
2026-08-01 · Member activity · RM 153.90
Points credited
2026-07-20 · OPLUMO Outlet 6
Outlet purchase
2026-07-08 · Member activity · RM 170.10