Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 24192
VM0024192Goldmember24192@example.test · +601110024192 · Preferred outlet: OPLUMO Outlet 2
High ValueWeekend
Consent Status
Opted In
Points Balance
3,261
Current loyalty balance
Lifetime Spend
RM 4,077
Across 37 visits
Total Visits
37
Since 2024-07-27
Average Order Value
RM 141
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
156d
2026-05-06
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,261 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-06 · OPLUMO Outlet 2
Outlet purchase
2026-04-24 · Member activity · RM 105.75
App session
2026-04-12 · OPLUMO Outlet 2
Points credited
2026-03-31 · Member activity · RM 119.85
Win-back campaign delivered
2026-03-19 · OPLUMO Outlet 2
Outlet purchase
2026-03-07 · Member activity · RM 133.95
Points credited
2026-02-23 · OPLUMO Outlet 2
Outlet purchase
2026-02-11 · Member activity · RM 148.05