Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 02418
VM0002418Membermember2418@example.test · +601110002418 · Preferred outlet: OPLUMO Outlet 5
LunchNew Joiner
Consent Status
Opted In
Points Balance
547
Current loyalty balance
Lifetime Spend
RM 684
Across 7 visits
Total Visits
7
Since 2026-06-14
Average Order Value
RM 102
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
9d
2026-09-30
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
547 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-30 · OPLUMO Outlet 5
Outlet purchase
2026-09-18 · Member activity · RM 76.50
App session
2026-09-06 · OPLUMO Outlet 5
Points credited
2026-08-25 · Member activity · RM 86.70
Win-back campaign delivered
2026-08-13 · OPLUMO Outlet 5
Outlet purchase
2026-08-01 · Member activity · RM 96.90
Points credited
2026-07-20 · OPLUMO Outlet 5
Outlet purchase
2026-07-08 · Member activity · RM 107.10