Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 24171
VM0024171Membermember24171@example.test · +601110024171 · Preferred outlet: OPLUMO Outlet 15
WeekendApp User
Consent Status
Opted In
Points Balance
108
Current loyalty balance
Lifetime Spend
RM 136
Across 1 visits
Total Visits
1
Since 2026-08-31
Average Order Value
RM 112
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
21d
2026-09-18
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
108 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-18 · OPLUMO Outlet 15
Outlet purchase
2026-09-06 · Member activity · RM 84.00
App session
2026-08-25 · OPLUMO Outlet 15
Points credited
2026-08-13 · Member activity · RM 95.20
Win-back campaign delivered
2026-08-01 · OPLUMO Outlet 15
Outlet purchase
2026-07-20 · Member activity · RM 106.40
Points credited
2026-07-08 · OPLUMO Outlet 15
Outlet purchase
2026-06-26 · Member activity · RM 117.60