Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 24168
VM0024168Goldmember24168@example.test · +601110024168 · Preferred outlet: OPLUMO Outlet 12
High ValueWeekend
Consent Status
Opted In
Points Balance
4,616
Current loyalty balance
Lifetime Spend
RM 5,770
Across 40 visits
Total Visits
40
Since 2024-05-21
Average Order Value
RM 163
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
169d
2026-04-23
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
4,616 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-23 · OPLUMO Outlet 12
Outlet purchase
2026-04-11 · Member activity · RM 122.25
App session
2026-03-30 · OPLUMO Outlet 12
Points credited
2026-03-18 · Member activity · RM 138.55
Win-back campaign delivered
2026-03-06 · OPLUMO Outlet 12
Outlet purchase
2026-02-22 · Member activity · RM 154.85
Points credited
2026-02-10 · OPLUMO Outlet 12
Outlet purchase
2026-01-29 · Member activity · RM 171.15