Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 24156
VM0024156Silvermember24156@example.test · +601110024156 · Preferred outlet: OPLUMO Outlet 17
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
1,548
Current loyalty balance
Lifetime Spend
RM 1,936
Across 17 visits
Total Visits
17
Since 2025-07-20
Average Order Value
RM 121
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
158d
2026-05-04
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,548 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-04 · OPLUMO Outlet 17
Outlet purchase
2026-04-22 · Member activity · RM 90.75
App session
2026-04-10 · OPLUMO Outlet 17
Points credited
2026-03-29 · Member activity · RM 102.85
Win-back campaign delivered
2026-03-17 · OPLUMO Outlet 17
Outlet purchase
2026-03-05 · Member activity · RM 114.95
Points credited
2026-02-21 · OPLUMO Outlet 17
Outlet purchase
2026-02-09 · Member activity · RM 127.05