Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 24150
VM0024150Membermember24150@example.test · +601110024150 · Preferred outlet: OPLUMO Outlet 11
App UserFamily
Consent Status
Opted In
Points Balance
203
Current loyalty balance
Lifetime Spend
RM 255
Across 5 visits
Total Visits
5
Since 2026-02-24
Average Order Value
RM 62
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
155d
2026-05-07
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
203 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-07 · OPLUMO Outlet 11
Outlet purchase
2026-04-25 · Member activity · RM 46.50
App session
2026-04-13 · OPLUMO Outlet 11
Points credited
2026-04-01 · Member activity · RM 52.70
Win-back campaign delivered
2026-03-20 · OPLUMO Outlet 11
Outlet purchase
2026-03-08 · Member activity · RM 58.90
Points credited
2026-02-24 · OPLUMO Outlet 11
Outlet purchase
2026-02-12 · Member activity · RM 65.10